Terms & Conditions

Accommodation terms and conditions are the rules that hotels, inns, and other accommodation facilities set out in their contracts with guests, stipulating the services they provide, fees, cancellation policies, and important points to note. Accommodation terms and conditions are created to prevent disputes between accommodation facilities and guests. They also clearly state the rights and obligations of guests, and require both parties to agree before a contract is concluded. The contents of accommodation terms and conditions may differ depending on the accommodation facility, so be sure to check them before making a reservation. Accommodation terms and conditions are the rules that hotels, inns, and other accommodation facilities set out in their contracts with guests, stipulating the services they provide, fees, cancellation policies, and important points to note. Accommodation terms and conditions are created to prevent disputes between accommodation facilities and guests. They also clearly state the rights and obligations of guests, and require both parties to agree before a contract is concluded. The contents of accommodation terms and conditions may differ depending on the accommodation facility, so be sure to check them before making a reservation.

Scope of application Scope of application

Article 1	Accommodation contracts and related agreements concluded between this hotel and guests shall be subject to the provisions of these terms and conditions, and any matters not provided for in these terms and conditions shall be governed by laws and regulations or generally accepted practices.
2	In the event that the Hotel has entered into a special contract with the Guest insofar as such special contract does not violate laws and regulations and generally accepted practices, notwithstanding the provisions of the preceding paragraph, the special contract shall take precedence over the provisions of the preceding paragraph.

Article 1	Accommodation contracts and related agreements concluded between this hotel and guests shall be subject to the provisions of these terms and conditions, and any matters not provided for in these terms and conditions shall be governed by laws and regulations or generally accepted practices.
2	In the event that the Hotel has entered into a special contract with the Guest insofar as such special contract does not violate laws and regulations and generally accepted practices, notwithstanding the provisions of the preceding paragraph, the special contract shall take precedence over the provisions of the preceding paragraph.

Application for accommodation contract Application for accommodation contract

Article 2

A Guest who intends to accept the accommodation fees (in principle, based on the Basic Accommodation Charges in Schedule 1) and apply for an Accommodation Contract with the Hotel shall notify the Hotel of the following particulars:
1) Name of guest
2) Date of stay and estimated time of arrival
3) Guest contact information
4) Minors staying alone must have a parental consent form.
5) Other matters deemed necessary by the Hotel

If a Guest requests, during their stay, to extend their stay beyond the date specified in item 2 of the preceding paragraph, the Hotel will treat this request as if it were an application for a new Accommodation Contract at the time such request was made.

Article 2

Establishment of accommodation contracts, etc. Establishment of accommodation contracts, etc.

Article 3	An Accommodation Contract shall be deemed to have been concluded when the Hotel accepts the application stipulated in the preceding Article. However, this shall not apply if the Hotel proves that it did not accept the application.
2	When an accommodation contract has been concluded pursuant to the provisions of the preceding paragraph, you will be required to provide your credit card number or pay the reservation fee/application fee (up to three days' basic accommodation fee) by the date designated by the Hotel.
3	The reservation/application fee will first be applied to the accommodation fee to be paid by the guest, and in the event that a situation occurs in which the provisions of Articles 6 and 18 apply, it will be applied to the penalty fee and then to the compensation, with the remaining balance, if any, being refunded at the time of payment of the fee as provided for in Article 12. If a credit card number has been provided, the reservation/application fee will not be collected, but if a penalty fee or compensation is incurred, the credit card will be charged. The hotel also reserves the right to obtain prior approval at the time of application.
4	If the application fee stipulated in Paragraph 2 is not paid by the date specified by the Hotel pursuant to the provisions of the same Paragraph, the Accommodation Contract shall become invalid. However, this shall only apply if the Hotel has so notified the Guest when specifying the due date for payment of the application fee.

Article 3	An Accommodation Contract shall be deemed to have been concluded when the Hotel accepts the application stipulated in the preceding Article. However, this shall not apply if the Hotel proves that it did not accept the application.
2	When an accommodation contract has been concluded pursuant to the provisions of the preceding paragraph, you will be required to provide your credit card number or pay the reservation fee/application fee (up to three days' basic accommodation fee) by the date designated by the Hotel.
3	The reservation/application fee will first be applied to the accommodation fee to be paid by the guest, and in the event that a situation occurs in which the provisions of Articles 6 and 18 apply, it will be applied to the penalty fee and then to the compensation, with the remaining balance, if any, being refunded at the time of payment of the fee as provided for in Article 12. If a credit card number has been provided, the reservation/application fee will not be collected, but if a penalty fee or compensation is incurred, the credit card will be charged. The hotel also reserves the right to obtain prior approval at the time of application.
4	If the application fee stipulated in Paragraph 2 is not paid by the date specified by the Hotel pursuant to the provisions of the same Paragraph, the Accommodation Contract shall become invalid. However, this shall only apply if the Hotel has so notified the Guest when specifying the due date for payment of the application fee.

Special agreement waiving the application fee Special agreement waiving the application fee

Article 4	Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract pursuant to which the application fee stipulated in the same Paragraph shall not be required after the Contract has been concluded.
2	If the Hotel has not requested the payment of the application fee as stipulated in Paragraph 2 of the preceding Article or has not specified the due date for payment of the application fee when accepting an application for an Accommodation Contract, it will be treated as having accepted a special contract as stipulated in the preceding Paragraph.

Article 4	Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract pursuant to which the application fee stipulated in the same Paragraph shall not be required after the Contract has been concluded.
2	If the Hotel has not requested the payment of the application fee as stipulated in Paragraph 2 of the preceding Article or has not specified the due date for payment of the application fee when accepting an application for an Accommodation Contract, it will be treated as having accepted a special contract as stipulated in the preceding Paragraph.

Refusal to conclude an accommodation contract Refusal to conclude an accommodation contract

Article 5

The Hotel may refuse to enter into an Accommodation Contract in any of the following cases:

1)	When the application for accommodation does not comply with these terms and conditions.
2)	When the hotel is fully booked and there are no rooms available.
3)	When the person seeking accommodation is deemed liable to conduct himself or herself in a manner that will violate the laws, public order or good morals in regard to his or her accommodation.
4)	When the person seeking accommodation can be clearly detected as carrying an infectious disease.
5)	When violent demands are made regarding the accommodation or an unreasonable burden is requested.
6)	When it is impossible to provide accommodation due to natural disasters, facility malfunctions, or other unavoidable reasons.
7)	When the person seeking accommodation is deemed to be intoxicated or otherwise likely to cause significant inconvenience to other guests, or when the person behaves in a manner that causes significant inconvenience to other guests.
8)	When the guest or applicant is found to be a member of an organized crime group, a related organization to an organized crime group, or any other anti-social force.
9)	When an application is made by a user who has previously been expelled from the facility due to poor payment practices or bad behavior.
10)	When a person seeking accommodation repeatedly makes requests to hotel staff that are stipulated in Article 5-6 of the Ordinance for Enforcement of the Inns and Hotels Act, which are deemed to place an excessive burden on hotel staff and are likely to significantly impede the provision of accommodation-related services to other guests (excluding cases where a request is made to remove social barriers as stipulated in Article 2-2 of the Act on Promotion of Elimination of Discrimination against Persons with Disabilities in Accommodation (Act No. 65 of 2013)).
11)	When the case falls under the provisions of the Prefectural Ordinance (regarding the enforcement of the Hotel Business Act).

Article 5

The Hotel may refuse to enter into an Accommodation Contract in any of the following cases:

1)	When the application for accommodation does not comply with these terms and conditions.
2)	When the hotel is fully booked and there are no rooms available.
3)	When the person seeking accommodation is deemed liable to conduct himself or herself in a manner that will violate the laws, public order or good morals in regard to his or her accommodation.
4)	When the person seeking accommodation can be clearly detected as carrying an infectious disease.
5)	When violent demands are made regarding the accommodation or an unreasonable burden is requested.
6)	When it is impossible to provide accommodation due to natural disasters, facility malfunctions, or other unavoidable reasons.
7)	When the person seeking accommodation is deemed to be intoxicated or otherwise likely to cause significant inconvenience to other guests, or when the person behaves in a manner that causes significant inconvenience to other guests.
8)	When the guest or applicant is found to be a member of an organized crime group, a related organization to an organized crime group, or any other anti-social force.
9)	When an application is made by a user who has previously been expelled from the facility due to poor payment practices or bad behavior.
10)	When a person seeking accommodation repeatedly makes requests to hotel staff that are stipulated in Article 5-6 of the Ordinance for Enforcement of the Inns and Hotels Act, which are deemed to place an excessive burden on hotel staff and are likely to significantly impede the provision of accommodation-related services to other guests (excluding cases where a request is made to remove social barriers as stipulated in Article 2-2 of the Act on Promotion of Elimination of Discrimination against Persons with Disabilities in Accommodation (Act No. 65 of 2013)).
11)	When the case falls under the provisions of the Prefectural Ordinance (regarding the enforcement of the Hotel Business Act).

Guest's right to cancel the contract Guest's right to cancel the contract

Article 6	Guests may cancel the Accommodation Contract by notifying the Hotel.
2	In the event that the Guest cancels the Accommodation Contract in whole or in part due to reasons attributable to the Guest, the Hotel shall charge a penalty as set forth in Schedule 2. However, this shall apply only when the Hotel has notified the Guest of the Hotel's obligation to pay the penalty.
3	If a guest does not arrive by 6:00 p.m. on the day of their stay (or by two hours after the expected arrival time if the guest has specified it in advance) without contacting the hotel, the hotel will consider the accommodation contract to have been cancelled by the guest.

Article 6	Guests may cancel the Accommodation Contract by notifying the Hotel.
2	In the event that the Guest cancels the Accommodation Contract in whole or in part due to reasons attributable to the Guest, the Hotel shall charge a penalty as set forth in Schedule 2. However, this shall apply only when the Hotel has notified the Guest of the Hotel's obligation to pay the penalty.
3	If a guest does not arrive by 6:00 p.m. on the day of their stay (or by two hours after the expected arrival time if the guest has specified it in advance) without contacting the hotel, the hotel will consider the accommodation contract to have been cancelled by the guest.

Hotel's right to cancel contract Hotel's right to cancel contract

Article 7

The Hotel may cancel the Accommodation Contract in any of the following cases:

1)	When the Guest is deemed to be in danger of violating the provisions of laws and regulations, public order or good morals in relation to his/her stay, or when he/she is deemed to have engaged in such conduct.
2)	When the Guest can be clearly detected as carrying an infectious disease.
3)	When the Hotel is asked to assume an unreasonable burden in connection with its accommodation.
4)	When it is impossible to provide accommodation due to a natural disaster or other force majeure event.
5)	When a guest is drunk, sings loudly, or causes or is about to cause trouble to other guests, or when a guest behaves in a way that causes trouble to other guests.
6)	When the Guest smokes in bed, tampers with fire-fighting equipment, or fails to comply with other prohibited actions in the Usage Regulations stipulated by the Hotel (limited to those necessary for fire prevention).
7)	When it is discovered that the guest has soiled or damaged the guest room facilities or used them in a manner that exceeds common sense.
8)	When the guest or applicant is found to be a member of an organized crime group, a related organization to an organized crime group, or any other anti-social force.
9)	When a guest repeatedly makes requests to hotel staff that are deemed to be excessively burdensome and likely to significantly impede the provision of accommodation-related services to other guests, as stipulated in Article 5-6 of the Enforcement Regulations of the Inns and Hotels Act (excluding cases where a guest requests the removal of social barriers as stipulated in Article 2-2 of the Act on Promotion of Elimination of Discrimination against Persons with Disabilities in Accommodation (Act No. 65 of 2013)).
10)	When the Guest does not observe the Terms and Conditions of Use established by the Hotel.
11)	When the case falls under the provisions of the Prefectural Ordinance (regarding the enforcement of the Hotel Business Act).

When the Hotel cancels the Accommodation Contract in accordance with the provisions of the preceding paragraph, the Hotel will not charge any accommodation fees that have not yet been received unless the Guest is at fault.If the Guest is at fault, the Hotel will charge the Guest the standard accommodation fee or extension fee, restoration costs, and other necessary expenses.

Article 7

The Hotel may cancel the Accommodation Contract in any of the following cases:

1)	When the Guest is deemed to be in danger of violating the provisions of laws and regulations, public order or good morals in relation to his/her stay, or when he/she is deemed to have engaged in such conduct.
2)	When the Guest can be clearly detected as carrying an infectious disease.
3)	When the Hotel is asked to assume an unreasonable burden in connection with its accommodation.
4)	When it is impossible to provide accommodation due to a natural disaster or other force majeure event.
5)	When a guest is drunk, sings loudly, or causes or is about to cause trouble to other guests, or when a guest behaves in a way that causes trouble to other guests.
6)	When the Guest smokes in bed, tampers with fire-fighting equipment, or fails to comply with other prohibited actions in the Usage Regulations stipulated by the Hotel (limited to those necessary for fire prevention).
7)	When it is discovered that the guest has soiled or damaged the guest room facilities or used them in a manner that exceeds common sense.
8)	When the guest or applicant is found to be a member of an organized crime group, a related organization to an organized crime group, or any other anti-social force.
9)	When a guest repeatedly makes requests to hotel staff that are deemed to be excessively burdensome and likely to significantly impede the provision of accommodation-related services to other guests, as stipulated in Article 5-6 of the Enforcement Regulations of the Inns and Hotels Act (excluding cases where a guest requests the removal of social barriers as stipulated in Article 2-2 of the Act on Promotion of Elimination of Discrimination against Persons with Disabilities in Accommodation (Act No. 65 of 2013)).
10)	When the Guest does not observe the Terms and Conditions of Use established by the Hotel.
11)	When the case falls under the provisions of the Prefectural Ordinance (regarding the enforcement of the Hotel Business Act).

Accommodation registration Accommodation registration

Article 8

Guests will be required to register the following particulars at the front desk of the Hotel on the day of their stay:

1)	Name, address, and telephone number of the guest
2)	In addition to the above, foreigners must submit their nationality, passport number, and a copy of their passport.
3)	Departure date and scheduled time
4)	Other particulars deemed necessary by the Hotel

If the Guest intends to pay the accommodation fee by cash, an accommodation voucher issued by a travel agency, a credit card or other means other than currency, they will be required to present these in advance at the time of registration as set forth in the preceding paragraph.

Article 8

Guests will be required to register the following particulars at the front desk of the Hotel on the day of their stay:

1)	Name, address, and telephone number of the guest
2)	In addition to the above, foreigners must submit their nationality, passport number, and a copy of their passport.
3)	Departure date and scheduled time
4)	Other particulars deemed necessary by the Hotel

Regarding use of guest rooms Regarding use of guest rooms

Article 9	In principle, guests may use the hotel's guest rooms from 2:00 PM to 11:00 AM the following day. However, in the case of consecutive stays, guests may use the rooms all day except on the days of arrival and departure.
2	Notwithstanding the provisions of the preceding paragraph, the Hotel may permit use of a room outside of the hours specified therein. In such cases, the following additional charges will be charged. (The basic room charge varies depending on the number of guests, floor, view, facilities, etc., so please inquire. It may not necessarily be the same as the accommodation fee to be paid on the day.)

Check-out time	Additional charges
12:00-14:00	2,000 yen
14:00-15:00	3,000 yen
15:00-16:00	4,000 yen
16:00-17:00	5,000 yen
After 5:00 PM	100% of basic room rate

Check-in time	Additional charges
Before 9:00	100% of the basic room rate
9:00‐11:00	3,000 yen
11:00-13:00	2,000 yen
13:00-14:00	1,000 yen

Children aged 12 and under are free of charge, provided they use existing bedding.
However, in this case, amenities will not be provided. (If a child uses a separate bed, the same rate as an adult will be charged regardless of age.) Please note that these regulations only apply to those who make a direct reservation (by phone, email, the Accor website, Accor reservation service, hotel website, etc.); if you make a reservation through a travel agency (including online booking sites), the regulations of that agency will apply.

Article 9	In principle, guests may use the hotel's guest rooms from 2:00 PM to 11:00 AM the following day. However, in the case of consecutive stays, guests may use the rooms all day except on the days of arrival and departure.
2	Notwithstanding the provisions of the preceding paragraph, the Hotel may permit use of a room outside of the hours specified therein. In such cases, the following additional charges will be charged. (The basic room charge varies depending on the number of guests, floor, view, facilities, etc., so please inquire. It may not necessarily be the same as the accommodation fee to be paid on the day.)

Check-out time	Additional charges
12:00-14:00	2,000 yen
14:00-15:00	3,000 yen
15:00-16:00	4,000 yen
16:00-17:00	5,000 yen
After 5:00 PM	100% of basic room rate

Check-in time	Additional charges
Before 9:00	100% of the basic room rate
9:00‐11:00	3,000 yen
11:00-13:00	2,000 yen
13:00-14:00	1,000 yen

Compliance with Terms of Use Compliance with Terms of Use

Article 10

Guests must abide by the hotel's usage rules, which are set out separately, while staying at the hotel.

Article 10

Guests must abide by the hotel's usage rules, which are set out separately, while staying at the hotel.

Opening hours Opening hours

Article 11

The opening hours of our hotel's facilities, services, etc., as of March 1, 2025, are as follows. However, these hours may change without prior notice due to reservation status, exclusive use, emergency construction, etc. Please note that we cannot guarantee that all guests will be able to use the facilities during these hours. Please be sure to check the latest opening hours when using the facilities.

Front desk/telephone reception

24-hour service (including telephone answering)

curfew

none*

restaurant

breakfast	6:30 AM - 10:00 AM (last entry)
lunch	Weekdays: 12:00 AM - 2:00 PM (last entry)
lunch	Weekends and holidays: 11:30 AM - 2:00 PM (last entry)

Banquet halls, conference rooms

9:00 AM - 10:00 PM
(Available outside of these hours with additional late-night and early-morning charges)

massage

2:00 PM to 4:00 AM *Service hours vary depending on the contractor

laundry

10:00 AM (normal finishing time, last order) * Closed on Wednesdays**

* However, between midnight and 4:00 a.m., the room can be unlocked using your room card key or the intercom.
**Excluding New Year's holidays, Obon period, and some specific days

Article 11

Front desk/telephone reception

24-hour service (including telephone answering)

curfew

none*

restaurant

breakfast	6:30 AM - 10:00 AM (last entry)
lunch	Weekdays: 12:00 AM - 2:00 PM (last entry)
lunch	Weekends and holidays: 11:30 AM - 2:00 PM (last entry)

Banquet halls, conference rooms

9:00 AM - 10:00 PM
(Available outside of these hours with additional late-night and early-morning charges)

massage

2:00 PM to 4:00 AM *Service hours vary depending on the contractor

laundry

10:00 AM (normal finishing time, last order) * Closed on Wednesdays**

* However, between midnight and 4:00 a.m., the room can be unlocked using your room card key or the intercom.
**Excluding New Year's holidays, Obon period, and some specific days

Payment of fees Payment of fees

Article 12	The breakdown and calculation method of the accommodation fees, etc. to be paid by the guest shall be as set forth in Attached Table 1.
2	Payment of the accommodation charges, etc. as stated in the preceding paragraph shall be made at the front desk by currency or by any alternative means such as accommodation vouchers issued by a travel agency or credit card approved by the Hotel upon the Guest's arrival or upon request by the Hotel.
3	Accommodation charges will be charged even if the guest voluntarily does not stay in the room after the hotel has provided it to the guest and made it available for use.

Article 12	The breakdown and calculation method of the accommodation fees, etc. to be paid by the guest shall be as set forth in Attached Table 1.
2	Payment of the accommodation charges, etc. as stated in the preceding paragraph shall be made at the front desk by currency or by any alternative means such as accommodation vouchers issued by a travel agency or credit card approved by the Hotel upon the Guest's arrival or upon request by the Hotel.
3	Accommodation charges will be charged even if the guest voluntarily does not stay in the room after the hotel has provided it to the guest and made it available for use.

Liability of the Hotel Liability of the Hotel

Article 13	The Hotel shall compensate the Guest for damages incurred in the fulfillment or non-fulfillment of the Accommodation Contract and related agreements, unless such damages are due to reasons not attributable to the Hotel.
2	Our hotel complies with the standards for regular inspections of fire prevention objects under the Fire Service Act, but we have also taken out hotel liability insurance to deal with the unlikely event of a fire.

Article 13	The Hotel shall compensate the Guest for damages incurred in the fulfillment or non-fulfillment of the Accommodation Contract and related agreements, unless such damages are due to reasons not attributable to the Hotel.
2	Our hotel complies with the standards for regular inspections of fire prevention objects under the Fire Service Act, but we have also taken out hotel liability insurance to deal with the unlikely event of a fire.

Handling when contracted rooms cannot be provided Handling when contracted rooms cannot be provided

Article 14	If the Hotel is unable to provide a contracted room to a Guest, the Hotel will, with the Guest's consent, arrange accommodation of the same standard elsewhere for the Guest wherever possible.
2	Notwithstanding the provisions of the preceding paragraph, if the Hotel is unable to arrange other accommodation for the Guest, the Hotel shall pay the Guest a compensation fee equivalent to the penalty, which shall be applied to the amount of damages. However, if the Hotel is unable to provide a room due to reasons beyond the Hotel's control, the Hotel shall not pay the compensation fee.

Article 14	If the Hotel is unable to provide a contracted room to a Guest, the Hotel will, with the Guest's consent, arrange accommodation of the same standard elsewhere for the Guest wherever possible.
2	Notwithstanding the provisions of the preceding paragraph, if the Hotel is unable to arrange other accommodation for the Guest, the Hotel shall pay the Guest a compensation fee equivalent to the penalty, which shall be applied to the amount of damages. However, if the Hotel is unable to provide a room due to reasons beyond the Hotel's control, the Hotel shall not pay the compensation fee.

Handling of consigned items Handling of consigned items

Article 15

In the event that any goods, cash or valuables deposited by a guest at the front desk are lost, damaged or otherwise damaged, the hotel will compensate for such damage, unless such damage is due to force majeure. However, the amount of compensation will be within the scope of the hotel liability insurance.

Article 15

Storage of guest's baggage or belongings Storage of guest's baggage or belongings

Article 16	If the guest's baggage is delivered to the hotel prior to the guest's arrival, the hotel will be responsible for storing it only if the hotel has given its consent in advance and will hand it over to the guest at the front desk when the guest checks in.
2	If a guest's baggage or belongings are found left behind at the hotel after check-out, the hotel will, in principle, wait for contact from the owner and ask for instructions. If there are no instructions from the owner, the hotel will dispose of the items in accordance with the hotel's designated management procedures, based on the Lost Property Act and the instructions and guidance of the local police station. However, cash, precious metals, and other valuables will be kept for seven days, including the day they are found, after which they will be turned over to the nearest police station, and food, drink, and items that may endanger the sanitary environment will be promptly disposed of in accordance with the hotel's designated management procedures.
3	The Hotel's liability regarding the custody of the Guest's baggage and belongings in the cases of the preceding two paragraphs shall be in accordance with the provisions of the preceding Article.

Article 16	If the guest's baggage is delivered to the hotel prior to the guest's arrival, the hotel will be responsible for storing it only if the hotel has given its consent in advance and will hand it over to the guest at the front desk when the guest checks in.
2	If a guest's baggage or belongings are found left behind at the hotel after check-out, the hotel will, in principle, wait for contact from the owner and ask for instructions. If there are no instructions from the owner, the hotel will dispose of the items in accordance with the hotel's designated management procedures, based on the Lost Property Act and the instructions and guidance of the local police station. However, cash, precious metals, and other valuables will be kept for seven days, including the day they are found, after which they will be turned over to the nearest police station, and food, drink, and items that may endanger the sanitary environment will be promptly disposed of in accordance with the hotel's designated management procedures.
3	The Hotel's liability regarding the custody of the Guest's baggage and belongings in the cases of the preceding two paragraphs shall be in accordance with the provisions of the preceding Article.

Parking Responsibility Parking Responsibility

Article 17

The hotel assumes no responsibility for accidents or thefts that occur when guests use the hotel's multi-story parking lot. Please note that vehicles exceeding the vehicle size and weight restrictions listed below cannot be parked. If the hotel's parking lot is full or if your vehicle exceeds the size and weight restrictions, please use a nearby parking lot. The hotel's multi-story parking lot costs 1,000 yen (tax included) per night and is to be settled at check-out.

	Ordinary car	High roof vehicle
vehicle height	1550mm	2000mm
Vehicle width	1850mm	1850mm
Commander	5000mm	5000mm
weight	2000kg	2300kg

Article 17

	Ordinary car	High roof vehicle
vehicle height	1550mm	2000mm
Vehicle width	1850mm	1850mm
Commander	5000mm	5000mm
weight	2000kg	2300kg

Responsibilities of Guests Responsibilities of Guests

Article 18

If the Hotel suffers damage due to the Guest's willful misconduct or negligence, the Guest shall compensate the Hotel for the damage.

Appendix 1: Accommodation Fee Calculation Method
(Article 2, Article 3, Paragraph 2, and Article 12, Paragraph 1)

		Content	subtotal	total
The total amount paid by the guest for the stay	Usage fee(1)	①Basic accommodation fee ②Tax	① + ②	① + ② + ③ + ④
The total amount paid by the guest for the stay	Usage fee (2)	③Food, beverages and other charges ④Taxes	③ + ④	① + ② + ③ + ④

Schedule 2: Penalties (related to Article 6, Paragraph 2)

The date of receiving the cancellation/room reduction notice		No-show	On the day	The day before After 6pm
Number of contract applicants
General	Up to 7 rooms	100%	100%	100%

*The cancellation policy stated above applies only to reservations made directly with the hotel.
In addition, cancellation policies vary depending on the accommodation plan you have signed up for.
For reservations made through travel agencies, the policies of those agencies will apply.

*For groups of 8 or more rooms, please contact the hotel regarding cancellation policies.

*The above rates are for the total price per night (including breakfast if it is listed as including breakfast). For consecutive nights, the rate will be calculated for each night.

*If there is a reduction in occupancy (reducing the number of people in one room), the full amount will be charged if the request is made after the cancellation fee period has begun.